Inside Sales Representative

Airgas•Memphis, TN

1d•Onsite

About The Position

The Inside Sales Support Specialist will partner with Account Managers to empower our sales team and ensure alignment for our client base. This role focuses on resolving customer account needs and fostering long-term satisfaction through dedicated service and coordination. This position is centered on nurturing existing relationships and supporting the Sales Team. Partner with Account Managers to provide seamless service to our professional community. Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully. Collaborate with internal teams to maintain excellent records and account health. Provide meaningful assistance to ensure clients feel supported and heard. Advance internal processes to improve the overall customer journey. Foster a sense of partnership across departments to resolve complex inquiries efficiently. Maintain a collaborative and team-oriented approach to daily office operations.

Requirements

A high school diploma or equivalent.
Prior customer service and/or inside sales related experience required.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results.
Uses candor and sensitivity in their dealings with others.
Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
Self-motivated with excellent organizational and time management skills to include the ability to multi- task and effectively manage projects in a diverse organization.

Nice To Haves

Additional post high school education and/or training preferred.
SAP experience preferred.
Industrial Gas and/or Welding experience preferred.

Responsibilities

Partner with Account Managers to provide seamless service to our professional community.
Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
Collaborate with internal teams to maintain excellent records and account health.
Provide meaningful assistance to ensure clients feel supported and heard.
Advance internal processes to improve the overall customer journey.
Foster a sense of partnership across departments to resolve complex inquiries efficiently.
Maintain a collaborative and team-oriented approach to daily office operations.