Inside Sales Representative

Bray International, Inc. • Gonzales, LA

11d • Onsite

About The Position

As an Inside Sales Representative (ISR), you will serve as the primary point of contact for assigned customers, delivering exceptional service and technical support. You’ll work closely with internal teams to process orders, respond to inquiries, provide product and application information, and resolve issues efficiently.

This is an excellent opportunity for someone who enjoys building relationships, solving problems, and growing their technical and sales expertise in an industrial environment.

Requirements

• 2–5 years of inside sales or customer service experience in an industrial environment (valves/flow control preferred)
• Proven ability to manage customer relationships with strong interpersonal and communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook) in a fast-paced office setting
• Ability to understand technical requirements and communicate solutions clearly
• Strong attention to detail with excellent organizational and documentation skills
• Permanent authorization to work in the United States
• High School Diploma or GED required

Nice To Haves

• Experience with CRM and ERP/MRP systems preferred
• Working knowledge of supply chain systems preferred
• Understanding of industrial manufacturing environments is a plus
• Bachelor’s degree or equivalent combination of education and experience preferred

Responsibilities

• Maintain strong relationships with assigned customer accounts
• Respond to customer inquiries and process sales orders using Bray’s systems
• Coordinate with internal departments to provide technical information, order updates, expediting, and issue resolution
• Deliver excellent customer service via phone, email, and in-person interactions
• Participate in comprehensive training on Bray products, systems, and processes to support customer needs and team success

Benefits

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED