Inside Sales Representative

Fastsigns•East Brunswick, NJ

18h•Onsite

About The Position

FASTSIGNS of East Brunswick is looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. FastSigns is a national franchise leader in designing, producing, and installing signs and other visual communications. Our ideal Inside Sales Rep is a detail-oriented, outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-ins, emails, and telephone customers.

Requirements

High school diploma or GED required
At least 1 year in retail or inside sales with excellent customer service experience
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills

Responsibilities

Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Demonstrates the ability to carry on a business conversation with customers
Prepares estimates and establishes/maintains estimate follow up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
Helps as needed with reports, closeout, invoices, and required paperwork
Identifies and resolves customer satisfaction issues
Establishes and maintains effective team relationships with all support departments
Follows all company policies, procedures, and business ethics codes
Assist in sign production