Inside Sales Representative

COUNTRY Financial•Bloomington, IL

10d•Hybrid

About The Position

COUNTRY Financial is seeking an Inside Sales Representative to join their team. This role involves performing sales activities by responding to inbound calls and web inquiries or by making outbound telephone calls for property/casualty and life/health new business. Sales Contact Center representatives will follow the Sales Process to assess needs, make recommendations and sell auto and property policies over the phone. They will refer leads to financial representatives when unable to complete a sale. As the job family progresses, it requires more focus on quality, execution, mentoring, training, and development of entry-level and intermediate representatives.

Requirements

Excellent phone and customer service skills.
Previous experience in sales.
Experience in and understanding of the insurance and financial service industry.
Typically requires 1+ years of relevant experience.
Required to attain Property/Casualty license within 30 days of starting.

Nice To Haves

Current Property/Casualty license preferred.

Responsibilities

Assists prospects in purchasing the correct coverage to meet their needs, preparing rate quotes and closing the sale.
Evaluates sales opportunities by obtaining important information through the COUNTRY sales process and forwarding these leads to the Financial Representatives in the field.
Advises prospects/clients of any additional coverage that is available based on a basic understanding of underwriting rules/guidelines.
Enters information accurately and efficiently into systems to process all required documentation including: electronic application, endorsement forms and finalizing payment methods.
As the job family progresses, it requires more focus on quality, execution, mentoring, training and development of entry level and intermediate representatives.