Inside Sales Representative - Slater Controls

Floworks International LLC • Midland, TX

5d • Hybrid

About The Position

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. This position handles customer requests, coordinates with the outside sales team and other departments to ensure that customers receive the best service possible, and responds to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Requirements

• Knowledge of inventory sales.
• HS Diploma or GED required.
• 0-2 years of experience in area of responsibility.

Responsibilities

• Responsible for entire order processing which includes assigning, reviewing, approving and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
• Provides pricing and delivery information.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Resolves customer service issues.
• Tracks open sales orders.

Benefits

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED