Inside Sales Representative

Polycor•Barre Town, VT

3h•Onsite

About The Position

Rock of Ages, a division of Polycor, is looking for a highly motivated, results-oriented Inside Sales Representative to join our team. Reporting to the Director of North American Memorial Sales, this position offers a clear development path into Outside Sales. The successful candidate will begin in an inside sales role to build a strong foundation in our products, customers, estimating tools, and sales processes, before gradually transitioning into a field-based role with increased direct customer engagement. Initially, this position is office-based to provide hands-on training and close collaboration with the sales and operations teams.

Requirements

Strong communication and organizational skills.
Sales or customer-facing experience preferred.
Ability to learn technical product and estimating information.
Sales experience in the granite or memorial industry is an asset.
Proficiency in MS Office (Word, Excel, Outlook, Teams, PowerPoint).
Experience with CRM systems is an asset (e.g., Salesforce).
Willingness to travel up to 10% during the initial phase, with increased travel as responsibilities expand.
Flexibility to adjust schedule as responsibilities expand.

Nice To Haves

Sales experience in the granite or memorial industry is an asset.
Experience with CRM systems is an asset (e.g., Salesforce).

Responsibilities

Support U.S. customers with quotations, pricing, and product guidance.
Learn the full product portfolio, applications, and estimating tools.
Prepare complete and accurate orders and submit them to the order entry team.
Resolve discrepancies prior to submission to ensure efficient processing.
Work closely with Outside Sales, Operations, Customer Service, and Order Entry teams.
Gradually build customer relationships and identify growth opportunities.
Participate in customer visits and required trade shows as needed.
Perform other duties as requested, directed, or assigned.