Inside Sales Representative

Topaz HR • Lakewood Township, NJ

53d • $50,000 - $60,000 • Onsite

About The Position

The Inside Sales Representative is responsible for driving revenue growth through inbound and outbound customer engagement, relationship development, and consultative selling. This role supports the full sales cycle, from initial contact through order completion, while delivering an excellent customer experience and contributing to overall business growth.
The ideal candidate is adaptable, proactive, comfortable initiating conversations, and motivated to build long-term customer relationships in a fast-paced, team-oriented environment.

Requirements

• 1+ year of experience in inside sales, customer service, or a related sales role (B2B or B2C)
• Strong verbal and written communication skills with the ability to build rapport and influence customer decisions
• Comfortable with outbound outreach, follow-ups, and managing multiple customer interactions
• Customer-focused with a consultative approach to identifying needs and presenting solutions
• Experience using CRM systems and order entry tools preferred
• Ability to quickly learn product features and communicate value to diverse customer types
• Goal-oriented, organized, and detail-driven with strong follow-through

Nice To Haves

• Experience using CRM systems and order entry tools preferred

Responsibilities

• Drive revenue through proactive inbound and outbound sales efforts, account growth, and relationship development
• Identify customer needs, present solutions, and maintain consistent follow-up to close opportunities and increase sales
• Manage leads, quotes, reorders, and customer inquiries to ensure a positive and seamless customer experience
• Process orders accurately and maintain CRM records to support sales tracking, reporting, and operational efficiency
• Collaborate with operations, customer service, and warehouse teams to ensure smooth order fulfillment and issue resolution
• Develop strong product knowledge and provide customer insights and market feedback to support business growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed