Inside Sales Representative
About The Position
Inside Sales Representative At Aalberts integrated piping systems Americas, Inc., our goal is to make it an easier and better buying experience by being the only organization that offers a complete line of flow control devices and piping systems solutions. We feature a full range of valves under our iconic “Apollo” valves brand, along with connections, including push, press, thread, and groove, to fit Commercial, Industrial, and Backflow Prevention needs. At Aalberts IPSA, we recognize the importance of providing our employees with a good work environment and an excellent benefits package.
Requirements
- Demonstrated experience in customer service or key account management within a fast-paced, cross-functional environment.
- Superior communication and interpersonal skills with a proven ability to build and maintain strong professional relationships.
- Strong organizational skills and the ability to manage multiple priorities concurrently.
- Familiarity with order management systems, shipping logistics, CRM software, and performance metrics.
Responsibilities
- Oversee the entire order-to-delivery process, ensuring world-class customer service and adherence to delivery timelines. This would include order processing, pricing, account maintenance, etc.
- Coordinate with Planning and Production teams to ensure timely resolution of special or delayed orders.
- Act as the primary point of contact for customers, proactively communicating performance metrics and operational updates.
- Develop and nurture strong relationships with customer purchasing teams to improve communication and address concerns promptly.
- Facilitate effective communication between Sales, Planning, Production, and Shipping departments to ensure alignment and timely execution.
- Maintain accurate records of customer interactions, order statuses, and performance metrics in line with company standards.
- Utilize CRM systems and other digital tools to streamline processes, track performance, and generate detailed reports for management review.
Benefits
- good work environment
- excellent benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
