Inside Sales Representative

Milton CAT•City of Batavia, NY

5d•Onsite

About The Position

Milton CAT is seeking motivated individuals to join their Inside Sales Representative program. This 18-month program is designed to launch careers in the heavy equipment industry, providing exposure to construction, agriculture, forestry, and logging sectors. Participants will learn about the company's products, parts, services, and processes, preparing them for long-term careers with a leading Caterpillar Dealer. The program includes incremental pay increases and bonus eligibility.

Requirements

Strong customer orientation – able to work with customers to understand their needs and solve challenges.
Self-motivated – take ownership for your territory and pride in it.
Proficiency in Microsoft Office and CRM software.
Excellent communication skills, both verbal and written.
Excellent organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Excellent time management skills and organizational skills.
Strong listening and sales skills.
Ability to achieve targets and goals.
Must have a valid driver’s license and maintain a clean driving record.
Excellent time management and organizational skills.
Interest and enthusiasm to learn about equipment, technologies, and services.

Nice To Haves

Technical knowledge and experience within the industry are a plus but not required.

Responsibilities

Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information via phone, text, and email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Complete ongoing training and development programs.
Working with new customers to establish a relationship with Milton CAT and process sales leads.
Serve as a liaison between departments.