Inside Sales Representative, France & Benelux

LGC Group

17h • Remote

About The Position

The successful applicant will manage the promotion and sales of LGC Diagnostics & Genomics portfolio products and services in the assigned area (France & Benelux). This position requires finding and connecting with both new and current customers to present LGC Diagnostics & Genomics products as solutions for their scientific and business requirements. This is a home-based inside sales role with minimal travel (<10%).

Requirements

• A bachelor’s degree or equivalent experience in Life Sciences, Business, Marketing, or a related field required; master’s or doctorate degree in Biology, Genetics, or Business Administration desired.
• Strong foundation in genetics and molecular biology; laboratory or bench experience preferred.
• Ability to understand a broad range of customer applications and identify commercial opportunities.
• Experience in sales, account management, customer service, or other customer-facing roles preferred.
• Demonstrated communication skills and interest in consultative selling required.
• Proficiency with SalesForce.com or other CRM for pipeline and account management preferred.
• Demonstrated ability or skills to develop customer relationships, find opportunities, and contribute to account growth preferred.
• Strong computer skills required, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.
• Proven, effective time management and organizational skills.
• Demonstrated good professional judgment and reliability.
• High accuracy and detail-orientation.
• Outstanding interpersonal and networking skills to drive successful relationship building.
• Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics.
• Excellent written and verbal communication and listening skills.
• High-energy and positive “can-do” approach.
• Ability to work autonomously and to travel as needed (<10%).
• Aptitude to work in a complex and rapidly growing company: Self-starter and proactive in learning new products and technologies.
• Dedicated to meeting targets on schedule and within budget.
• Align with and embody LGC’s fundamental value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Nice To Haves

• master’s or doctorate degree in Biology, Genetics, or Business Administration desired.
• laboratory or bench experience preferred.
• Experience in sales, account management, customer service, or other customer-facing roles preferred.
• Proficiency with SalesForce.com or other CRM for pipeline and account management preferred.
• Demonstrated ability or skills to develop customer relationships, find opportunities, and contribute to account growth preferred.

Responsibilities

• Follow up by phone or email on new customer inquiries, sample requests, webinars, and tradeshow leads to ensure contact with all customers for cross-selling.
• Identify and proactively contact prospective customers to generate demand for LGC Diagnostics & Genomics products and services.
• Grow the territory by managing existing customer accounts and seeking new business in Research & Academic, Public Health, and Biotech sectors.
• Use strong verbal and written communication skills to grasp customers’ needs and suggest suitable solutions in a consultative approach.
• Take charge of customer sales presentations and product talks, working closely with Product Specialists and Field Applications teams to meet customers’ technical needs.
• Deliver pricing and quotes to customers, collaborating closely with Product Management, Product Specialists, and Customer Service Teams.
• Follow up on quotes and orders to ensure repeat business and uncover further commercial opportunities within customer accounts.
• Apply approaches to maintain recurring revenue and keep valuable customers.
• Successfully promote the entire LGC Diagnostics & Genomics product range, including but not limited to: Reagents, Instrumentation, and Laboratory Services.
• Establish and complete strategies for acquiring new customers and maintain/grow existing customer accounts in order to meet and exceed revenue goals.
• Gain an in-depth knowledge of LGC’s products and services, adopting a continuous learning perspective as the portfolio develops.
• Maintain and expand your understanding of industry trends, client operations, and competitive offerings to accurately represent LGC Diagnostics & Genomics products.
• Provide timely sales and pipeline inputs as required to support reporting of leading and lagging indicators.
• Collaborate with Marketing to assist with social selling and outbound efforts such as LinkedIn, e-blasts, tradeshows, and web conferences.
• Attendance at tradeshows and conferences may be required occasionally.
• Use SFDC CRM to detail customer information, track opportunities, and sales activities.
• Diligently study and follow the requirements of the ISO 13485 quality management system.
• Align and function in accordance with LGC’s core value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Benefits

• LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level