Inside Sales Representative

SHOALS TECHNOLOGIES•Portland, TN

5d•Onsite

About The Position

The Inside Sales role will support the Sales team (internal and external), will manage current and future accounts and partnerships to help achieve revenue targets and maintain a positive customer experience. We are seeking an individual who is passionate about solar and renewable energy and is interested in contributing beyond the core responsibility of maintaining day-to-day sales and sales operations. This role will involve collaboration across multiple departments including Marketing, Operations, and Production.

Requirements

Experience in a sales / customer service / operations role
Comprehensive knowledge of international logistics a plus
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Experience with data management systems such as an ERP or CRM, Salesforce preferred.
Working knowledge of Microsoft Word, Excel, and Outlook

Nice To Haves

Passionate about solar and renewable energy
Interested in contributing beyond the core responsibility of maintaining day-to-day sales and sales operations

Responsibilities

Build new and maintain existing relationships
Identify opportunities and develop strategies for business expansion and revenue growth
Leverage data and analysis to make decisions and drive accurate forecasting of the business
Work closely with other departments to establish strong communication and successful support
Support outside sales team with CRM data entry and monitor project progress
Build and send quotes to customers
Monitor and manage online sales requests and new leads requests
Provide hands on order management and support, as well as strategic advice on order optimization
Support new and existing sales partnerships for US PV business
Execute a high-touch Customer Operations model that includes proactive outreach to, and engagement with new and existing customers
Monitor and review analytics related to customers, and provide insights to management on key customer performance and areas of risk