Inside Sales Representative

Wiley

46d • Remote

About The Position

Have a passion for making a difference in the education, careers, and lives of hundreds of thousands of college-level students? zyBooks is a professor-founded company producing interactive, online learning content that replaces college-level textbooks, homework, and even programming lab assignments. zyBooks is dedicated to the success of students worldwide, having provided courseware to more than 1.1 million students at over 1,200 universities. www.zybooks.com The Inside Sales Representative (ISR) is responsible for identifying, qualifying, and closing opportunities in Computer Science and Engineering departments at small colleges and universities in the USA. The ISR works remotely and manages a territory of 200+ accounts. A typical day will include outreach to prospective and existing customers. The majority of the outreach is live calls, but also includes emails, voicemails, and virtual meetings and all activities are expected to be properly logged and tracked in the CRM (Salesforce). The ISR reports to the Manager, Market Development and is responsible for meeting/exceeding territory sales quotas twice a year.

Requirements

• BA / BS Degree or equivalent
• Strong sense of teamwork and the ability to collaborate effectively with colleagues
• Demonstrated expertise in active listening and establishing a strong rapport over phone conversations
• Exceptional written and verbal communication skills
• Solutions-based problem solver, adaptable, and strategic
• Excellent organizational and planning skills
• Business application software: Google Suite, Microsoft Suite, CRM (Salesforce.com preferred), Zoom, etc.

Nice To Haves

• Some inside sales/account management experience preferred

Responsibilities

• Convey the zyBooks story and pedagogy as a market-facing sales professional.
• Leverage existing relationships to grow business at existing accounts.
• Use referral selling and data-informed decision making to generate business with prospects..
• Use Salesforce to record activities, manage customer relationships and develop an accurate and robust pipeline of opportunities.
• Collaborate with the Inside Sales/Market Dev team to create strategic, actionable plans to expand market share.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level