Inside Sales Representative

Native Pest Management

16h • Remote

About The Position

Native Pest Management is seeking a polite, professional, and driven Inside Sales Representative to convert pre-qualified leads into new customers and generate repeat business from existing clients. This is a remote-only position selling residential pest control and related services. The representative will communicate with prospective and current customers, qualify sales opportunities, create new service accounts, collect payment details for automatic payments, schedule inspections and quality-control visits, and provide customer assistance. The role involves working across multiple programs while entering information and maintaining friendly, effective conversations. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 AM to 5:00 PM Eastern Time and a one-hour unpaid lunch. It also requires availability for a rotating half-day Saturday shift, approximately once a month or more as needed, and rotational coverage on certain U.S. holidays. Employment is contingent on successfully completing a background check.

Requirements

• Previous inside sales experience.
• Strong high-speed Wi-Fi.
• A good microphone and headset.
• Exceptional written, verbal, and interpersonal communication skills.
• Strong customer-service skills.
• Typing speed of at least 50 words per minute with 90% accuracy; a typing test will be conducted.
• Entry-level knowledge and skill proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs.
• Ability to perform basic calculations.
• Exceptional English proficiency, including precise pronunciation and effective conversational skills for clear, professional customer communication.
• Availability for the stated Monday–Friday schedule and rotating half-day Saturday shifts; rotational holiday coverage may also be required.
• Submit a 2–3 minute English-language video recording or video link introducing yourself and discussing relevant work experience and skills; applications without a video link will not be considered.
• Successfully complete a background check; required documentation must be completed within two weeks of the start date.

Nice To Haves

• Bilingual ability in English and Spanish.

Responsibilities

• Answer and manage inbound and outbound sales calls.
• Qualify calls, build rapport, identify customer needs, and explain company products and services in accordance with call-flow guidelines.
• Meet conversion, booking-rate, monthly-revenue, and other performance goals.
• Sell residential pest control and related services in accordance with standard operating procedures.
• Create service accounts for new customers and collect credit-card details for automatic payment on new accounts.
• Schedule inspections and quality-control visits for sales inspectors and technicians.
• Navigate multiple programs simultaneously to enter data, place orders, and search existing accounts while speaking with customers.
• Meet monthly development plan goals.
• Accurately enter lead information into databases.
• Assist current customers and work toward one-call resolution.

Benefits

• 10 days of paid time off during the first year.
• Six U.S. holidays; Thanksgiving, Christmas, and New Year’s are fully observed, while coverage on certain other holidays may be required on a rotational basis.
• Paid training.
• Employee referral bonus.
• Aguinaldo bonus.
• Comprehensive and affordable employee benefits; specific benefit plans are not listed.
• Potential career growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed