Inside Sales Representative

Wieland North America • Texas City, TX

4d • Onsite

About The Position

Wieland is hiring an Inside Sales Representative. The Inside Sales Representative will be responsible for actively engaging with current customers and prospects to generate sales and provide excellent service. This role involves managing customer requests, including quotations, orders, and communication, while working cross-functionally with other departments to ensure on-time, professional order fulfillment. The ideal candidate will possess exceptional interpersonal and organizational skills to support the sales process, meet deadlines, and contribute to achieving sales targets. This role is located in Texas City, TX and will be fully on-site.

Requirements

• Bachelors degree in manufacturing, engineering, or a related field, or equivalent industry experience.
• 3-5 years of experience in sales, customer service, or a related field.
• Ability to read and interpret customer-supplied drawings is required.
• General knowledge of fabrication and machine processes.
• Understanding of sales processes.
• Strong relationship management and interpersonal skills.
• Ability to communicate professionally with customers, coworkers, and management.
• Exceptional attention to detail.
• Proficiency with Microsoft Office, Excel,(simple calculations and data entry) and data entry software.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Strong problem-solving and analytical abilities, including performing calculations and conversions.
• Comfortable working under pressure and meeting deadlines.

Nice To Haves

• Knowledge of metals and manufacturing industries preferred.
• Experience with AutoCAD is a plus.

Responsibilities

• Communicate with customers regarding products, pricing, lead times, order status, and delivery.
• Establish, develop, and maintain positive business relationships with customers.
• Collaborate closely with the Outside Sales team to align efforts.
• Handle customer quotations, order entries, and acknowledgments.
• Review sales orders and acknowledgments for accuracy.
• Track and manage inventory, including excess or aged inventory.
• Order pre-material, including production orders and purchase requisitions.
• Initiate credit and debit notes as needed.
• Achieve designated sales targets and deadlines within schedule.
• Perform cost-benefit and needs analysis for existing and potential customers.
• Work with shop programmers to confirm part feasibility before providing estimate.
• Calculate product costs, conversion rates, and margin percentages.
• Work with customer to provide optional solutions in trying situation.
• Work with Scheduling, Production, and Logistics to ensure timely delivery of customer orders.
• Assist in the coordination and implementation of annual contracts.
• Collaborate with interconnected departments to resolve order or service issues.
• Maintain accurate data entry for all sales-related transactions.
• Support additional Inside Sales tasks as assigned.
• Willingness to travel to trade shows or see customers when needed.

Benefits

• Medical
• Dental
• Vision
• Disability
• Life
• 401(k) contribution + match
• Paid Vacation
• Holidays
• Wellness Programs (earn healthcare premium discounts and HSA employer contributions)
• Eco-friendly solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level