Inside Sales Representative

Native Pest ManagementOrlando, FL
Onsite

About The Position

Native Pest Management is seeking a full-time Inside Sales Representative to join their growing team. This role involves converting pre-qualified leads into new customers and fostering repeat business from existing clients. The ideal candidate will be a driven, hard-working professional with a talent for closing deals, combining strong listening and communication skills with an outgoing personality to build rapport and drive business initiatives.

Requirements

  • High School Diploma or equivalent
  • Previous inside sales experience is required
  • Exceptional written, verbal, and interpersonal communication skills
  • Strong customer service skills
  • Must be able to type at a minimum of 40 words per minute
  • Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc
  • Ability to calculate basic math
  • Current eligibility to legally work in the United States

Nice To Haves

  • Bilingual in English/Spanish is preferred but not required

Responsibilities

  • Answers and manages inbound/outbound sales calls
  • Engages customers in conversation to qualify each call, build rapport, determine sales needs, and provide information on company products and services following call flow guidelines
  • Attains conversion goals of lead to call and positive action, and other performance metrics including booking rate and monthly revenue sold
  • Sells residential pest control services and other services aligned with standard operating procedures
  • Creates service accounts for new customers
  • Collects credit card on auto-pay for all new accounts sold
  • Schedules inspections and/or quality control visits for sales inspectors and technicians
  • Navigates multiple programs simultaneously, entering data in real-time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation
  • Attains Monthly Development Plan goals regularly
  • Enters lead information into databases accurately
  • Delivers top-of-the-line assistance to current customers with a one-call resolution guarantee

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • 401k with up to 4% company matching
  • 2 weeks of paid time off in your first year
  • 6 paid holidays
  • 1 paid floating holiday
  • Competitive pay structure that may include bonus/commission opportunities
  • Paid training program
  • Company-paid licensure
  • Take-home company vehicle for business use with a gas card
  • Company iPhone
  • Employee Discounts
  • Employee Referral Bonus ($2,000)
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