Inside Sales Representative
About The Position
Are you a customer-focused professional who loves solving problems and building lasting relationships? Intermountain Controls & Nichols-Given, (ICNG), a division of Bray Sales, Inc. , is seeking a motivated Inside Sales Representative to join our team in Aurora, CO. In this role, you’ll be the go-to expert for customers—helping them identify the right products, providing technical support, and ensuring every interaction exceeds expectations. If you enjoy a dynamic, fast-paced environment and take pride in delivering top-notch service, this is your opportunity to grow with a global leader in flow control solutions.
Requirements
- 3+ years of experience in inside sales, customer service, or a related field.
- High school diploma or GED required; additional technical or college education preferred.
- Technical understanding of industrial manufacturing, valve sizing, or product specification a plus.
- Excellent verbal and written communication skills.
- A proactive, customer-first mindset and strong problem-solving ability.
- Comfortable with technology and quick to learn new systems.
- Self-motivated, goal-driven, and able to thrive both independently and in a team environment.
Nice To Haves
- Technical understanding of industrial manufacturing, valve sizing, or product specification a plus.
Responsibilities
- Serve as a trusted partner to customers—understanding their needs and recommending the best solutions.
- Prepare accurate quotes, process orders and returns, and manage shipment tracking to guarantee on-time delivery.
- Suggest alternative or complementary products to meet specifications, improve efficiency, and enhance value.
- Identify cross-sell and up-sell opportunities to strengthen relationships and drive revenue growth.
- Educate customers on product features, applications, and technical benefits.
- Stay current on product lines and industry developments through ongoing training and resources.
- Collaborate closely with internal teams to resolve challenges and ensure seamless service.
- Manage priorities effectively and consistently meet personal and team goals.
- Represent Bray with professionalism, integrity, and a commitment to excellence.
Benefits
- Competitive pay and bonus opportunities
- Comprehensive benefits effective the 1st of the month after 30 days, including: Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) with company match
- Safe, healthy, and smoke-free work environment
- Career growth and professional development opportunities – we promote from within
- A strong, people-first company culture backed by over 30 years of engineered excellence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
