Inside Sales Representative

FERGUSON•Duluth, MN
•$18 - $30•Hybrid

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join their team. This role supports new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts. The representative will also provide product and technical information to outside sales representatives, develop and maintain customer documentation, and act as a liaison between customers and internal teams. Additionally, they will oversee the Order-to-Invoice cycle and ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements. Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, focuses on building better infrastructure, homes, and businesses by making complex projects simple, successful, and sustainable.

Requirements

  • 1 to 3 years of experience in a sales support, customer service, or related role.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills

Nice To Haves

  • Experience in a target-driven sales environment preferred.
  • Experience in project management is a plus

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
  • Develop and maintain customer documentation that outlines product information and solution details.
  • Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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