Inside Sales

Richards Building Supply • Poughkeepsie, NY

4d • $20 - $26 • Onsite

About The Position

Join Richards Building Supply, a family-owned and operated company with over 40 years of success, as a driven Inside Sales Representative. This role is crucial for maintaining customer relationships by providing expert guidance and support to contractors and industry professionals. You will act as a trusted advisor, handle customer interactions, collaborate with outside sales, process orders, and educate customers on products and promotions.

Requirements

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Willingness to travel overnight (up to 10%).

Nice To Haves

• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Benefits

• Medical, dental, and vision insurance with significant employer contributions
• 401K with industry-leading company match
• Additional voluntary benefits, including disability coverage and accident insurance.
• 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!)
• Competitive hourly rate + OT potential during peak season
• Eligibility for discretionary holiday and performance bonuses
• Career Growth opportunities through training, promotions, or new opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed