Inside Sales Representative

Loftin Equipment Careers • Phoenix, AZ

10d • Onsite

About The Position

Loftin is seeking a reliable, customer-focused Inside Sales Representative to join their team. This role will focus on managing Tier 3 transactional generator accounts in the Phoenix market, ensuring fast quoting, relentless follow-up, and closing repeat-buy business. The goal is to provide dedicated, high-velocity coverage to smaller accounts, converting demand into revenue and allowing field representatives to focus on strategic accounts. The ideal candidate is a problem solver who communicates effectively, is driven to improve, and is committed to getting the job done.

Requirements

• 2+ years of B2B sales experience in industrial distribution, construction, or equipment; demonstrated track record carrying and hitting a quota.
• Strong phone presence and written communication — comfortable quoting and closing by phone, email, and video.
• Salesforce proficiency, or strong CRM aptitude and the discipline to use it rigorously and consistently.
• Self-directed and organized; able to manage high quote volume and a disciplined daily follow-up cadence without close supervision.
• High School diploma or GED.
• Ability to deliver high quality work product.
• Must be highly organized and have strong verbal and written communication skills.
• Must be highly accountable self-starter.
• Strong problem-solving and analytical skills.
• Highly competent in the use of Microsoft Office 365 and other Microsoft products/systems.
• Strong technical aptitude, including ability to learn new systems quickly.
• Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen.

Nice To Haves

• Generator, power systems, or electrical equipment knowledge preferred (Rehlko / KOHLER product experience a strong plus).
• Experience with bid monitoring platforms such as Dodge Data, BidClerk, or ConstructConnect preferred.
• Associate’s or Bachelor’s degree preferred, or equivalent relevant work experience.

Responsibilities

• Own Loftin’s Tier 3 transactional generator accounts in the Phoenix market — quoting fast, following up relentlessly, and closing repeat-buy business.
• Ensure 300+ smaller accounts receive dedicated, high-velocity coverage.
• Convert T3 demand into revenue while freeing field reps to focus on strategic accounts.
• Monitor bid platforms (Dodge Data, BidClerk, ConstructConnect, and local city/county portals) for new generator opportunities in the Phoenix market; log each in Salesforce and issue a same-day quote.
• Respond to all inbound T3 quote traffic same-day or by next morning; never let a T3 inbound wait more than one business day.
• Log every customer contact, quote, and status update in Salesforce before end of business.
• Execute follow-up calls or emails on open quotes older than 5 business days.
• Issue 15–25 quotes across the active T3 account portfolio weekly.
• Ensure 100% of open quotes have been contacted within the 5-business-day standard.
• Track pipeline, win rate, and quote volume; be ready to discuss each in the weekly Salesforce review with the Industrial Sales Manager.
• Identify accounts in the portfolio showing promotion signals — rising transaction volume, larger deal size, or requests for site visits or engineering consultation.
• Review the T3 account book monthly for T2 promotion candidates; flag qualifying accounts in Salesforce with supporting notes.
• Assess open pipeline vs. monthly revenue target; re-prioritize follow-up sequencing accordingly.
• Communicate any emerging pricing, product, or competitive patterns observed across T3 quote activity to the Industrial Sales Manager.
• Participate in broader Industrial Sales Division team meetings and quarterly performance reviews.
• Complete required Rehlko / KOHLER product training and certification modules as assigned via the Rehlko Learning Academy.
• Review promotion pipeline — confirm active T3→T2 handoffs are on track and account transitions are complete with no relationship gaps.
• Support warm handoff of T2-promoted accounts to the assigned field rep — introduction call or email, full transfer of quote history and account notes.
• Perform other duties and projects as assigned.

Benefits

• Choice of two subsidized Medical plans – PPO, and HDHP/HSA options
• Health Care and Dependent Care Flexible Spending Accounts
• Subsidized Dental and Vision plan
• Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match
• Disability – short-term & long-term, 100% employer paid
• Basic Life/AD&D, 100% employer paid
• Voluntary Life/AD&D available for employee, spouse and children
• Voluntary Critical Illness and Accident coverage
• Voluntary identify theft protection coverage
• Vacation and Paid Sick Time
• Paid Holidays
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED