Inside Sales Representative, Accounting Solutions
About The Position
As an Inside Sales Representative II (internally titled Success Advisor - Business Solutions)), you serve as a vital bridge between our company and the customers who rely on our platform. You excel at managing the full sales cycle, from initial engagement to account management, with a strong focus on increasing adoption and value for our Pros. Through a consultative selling approach, you address the unique challenges and objectives of service professionals, fostering trust and building connections beyond a transactional sale. You play a key role in driving the success of our Accounting and Payroll teams while continually improving the lives of our service professionals (our Pros).
Requirements
- 2-3+ years of experience in a full-time sales role
- Bachelor's degree or equivalent work experience preferred
- Experience with Payroll and Accounting
- CRM experience (i.e., Salesforce, HubSpot)
- Proven ability to develop strong relationships with customers and act as a trusted consultant
- Experience in managing the entire sales cycle, including closing deals and ongoing account management
Nice To Haves
- Established credibility with service professionals, preferably within industries like HVAC, plumbing, electrical, carpet cleaning, or maid services
- Strong problem-solving skills and a proactive, self-starting attitude
- Ability to thrive in a fast-paced, team-oriented environment
- Capacity to understand and address customer needs effectively and efficiently
Responsibilities
- Use a consultative selling style centered around understanding Pros' specific challenges and objectives
- Drive the complete sales cycle, from booking to closure.
- Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account
- Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution
- Maintain daily activity metrics, balancing calls and attended demos
- Stay informed on product and technology developments to provide updated, relevant advice to customers
- Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success
- Serve as a mentor and role model to junior team members, sharing best practices and insights
Benefits
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
- health care insurance (medical, dental, vision, disability)
- employee assistance program
- 401(K)
- flexible time off
- paid parental leave
- tech reimbursement
- other company benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Number of Employees
1,001-5,000 employees
