Inside Sales Representative

Shield California Health•Elmhurst, IL

4d•Onsite

About The Position

Shield HealthCare is looking for an Inside Sales Representative in our Elmhurst, IL office to identify and service Shield HealthCare customers. This is a hands-on role that is responsible for calling customers and potential customers with the purpose of selling Shield HealthCare products and services. This role contributes to meeting our financial goals through gaining new customer accounts and expanding current ones using Telesales techniques. This is an on-site position in Elmhurst, IL.

Requirements

Proficiency in Microsoft Office and CRM software such as Salesforce.com.
Excellent communication skills, both verbal and written.
Good organizational skills, attention to detail and the ability to multitask in a fast-paced environment.
Excellent phone and cold calling skills
Exceptional customer service skills
Strong listening and sales skills
Ability to achieve targets

Nice To Haves

Previous experience in an outbound call center or a related sales position preferred.
Knowledge of home health business including referral sources preferred, but not required
Bilingual preferred, but not required

Responsibilities

Communicating with customers, making outbound calls to potential customers, and following up on leads
Understanding customers' needs and identifying sales opportunities
Answering potential customers' questions and following up when necessary
Keeping up with product and service information and updates
Explaining and demonstrating features of products and services
Staying informed about competing products and services
Upselling products and services
Researching and qualifying leads
Closing sales and achieving required sales targets