Inside Sales Rep

University of Richmond•Columbus, OH

19h•Onsite

About The Position

As an Inside Sales Representative at United Rentals, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. This role is responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. The primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service. You will establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

Requirements

Associate’s degree or equivalent combination of experience and education
Customer service orientation and relevant sales experience
Strong sales and customer service skills
Proficiency with MS Office (especially Word and Excel)
Strong communication skills (both oral and written)
Engineering aptitude: Ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
Valid driver's license with acceptable driving record

Nice To Haves

Bachelor's degree preferred

Responsibilities

Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
Establish new rental and sales accounts through telemarketing and by serving call-in customers.
Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
Educate customers on proper equipment usage and safety procedures.
Ensure the accuracy of all contract-related information entered into the branch’s computer system.
Coordinate and track daily equipment pickups and returns.
Run all reports necessary to monitor equipment and facilitate smooth operations.
Coordinate with all inside and outside branch employees to deliver customer satisfaction.
Maintain accurate inventory records of branch assets.