Inside Sales

AJAX Fasteners•Jacksonville, FL

5d•$50,000 - $60,000•Onsite

About The Position

A-JAX Company is looking for Inside Sales Representatives to join our Jacksonville team. This is a true sales position focused on building customer relationships, growing existing accounts, developing new business, and helping customers find the right products and solutions. You’ll work closely with Outside Sales Representatives and serve as an important point of contact for customers. From handling inbound inquiries to proactively identifying additional opportunities, you’ll use a consultative sales approach to understand what customers need and recommend solutions that add value. This is not a traditional customer service role. We’re looking for someone who is comfortable selling, asking questions, identifying opportunities, and taking ownership of revenue growth.

Requirements

At least 2 years of wholesale or industrial sales experience preferred
Proven experience in a sales-focused role, including prospecting, account development, or revenue generation
Strong consultative and problem-solving sales approach
Ability to ask thoughtful questions and identify what a customer actually needs
Ability to understand the bigger picture of a customer's project and anticipate additional needs
Strong communication and relationship-building skills
Comfortable making outbound sales calls and developing new business
Organized and able to manage multiple customer inquiries and open orders
Ability to learn technical products and make appropriate recommendations
Comfortable using a CRM to document customer interactions and follow-up activity

Nice To Haves

Business development experience is a plus

Responsibilities

Handle customer inquiries received by phone, email, fax, and in person
Work closely with Outside Sales Representatives to support customers and achieve sales goals
Respond to customer inquiries in a timely and profitable manner
Make outbound calls to current and prospective customers to develop business and achieve revenue goals
Build and grow relationships with existing customers
Prospect for new business opportunities
Develop strong technical and product knowledge
Use a consultative selling approach to understand customer needs and make value-added recommendations
Ask questions to uncover the customer's overall needs and identify additional opportunities
Proactively recommend additional products or services when appropriate
Work with sales, sales support, and management to achieve growth initiatives
Maintain awareness of competitor products, pricing, capabilities, and value-added services
Manage open orders and follow up to help ensure deliveries are made as committed
Follow up on customer inquiries and track results in the CRM system
Maintain accurate and timely CRM activity
Perform other duties and responsibilities as assigned