Inside Sales Representative

REXEL • Tampa, FL

4h

About The Position

Rexel USA is hiring an Inside Sales Representative for its team in Tampa, Florida. The role focuses on proactive telephone and email sales and marketing to increase profitable sales. The representative establishes and maintains customer relationships, processes quotes and orders, develops product and application knowledge, and identifies opportunities for organic growth within the existing customer base. Work hours are 7 a.m. to 4 p.m. The employee’s level and pay depend on experience, knowledge, and capabilities.

Requirements

• At least 2 years of customer service, sales, or electrical distribution experience.
• High school diploma or GED.
• Ability to handle basic to intermediate issues and problems.
• Basic to intermediate product and application knowledge.
• Positive, friendly, and helpful attitude toward customers, with sensitivity to their needs.
• Customer-oriented and motivated, with excellent communication, presentation, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation and interpersonal skills, and ability to influence decisions.
• Highly self-motivated.
• Familiarity with Microsoft Office, relevant ERP systems, and Customer Relation Management tools (CRM).
• Ability to work overtime as needed.
• Ability to perform essential duties with or without reasonable accommodation and work productively as a member of a team or work group.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offer substitute products when appropriate.
• Assist outside sales personnel by processing priority transactions.
• Use company digital tools to sell, market, promote, and demonstrate products; answer technical questions; and increase sales to new and existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives, requirements, and preferences; close orders and resolve customer issues promptly using root-cause analysis.
• Process product quotations and proposals, with continuous follow-up through the customer’s purchasing cycle.
• Gather and report information to management about the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars, and product training.
• Pursue product application knowledge through personal knowledge, internal specialists and resources, vendor representatives, and other available sources.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) with employer match
• Paid vacation and sick time
• Paid company holidays and flexible personal days per year
• Tuition reimbursement
• Health and wellness programs
• Flexible spending accounts
• HSA accounts
• Commuter transit benefits
• Optional insurance, including pet insurance, legal assistance, critical illness, and home and auto insurance
• Employee discount programs
• Professional training and development programs
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED