Inside Sales Representative
About The Position
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Saint John, NB (331 Chesley Drive).
Requirements
- 2 or more years of experience in an Inside Sales role is required.
- Strong customer service skills with a professional attitude.
- Clear communication skills (in-person and on the phone).
- Honest, reliable, and dependable.
- Good problem-solving skills and attention to detail.
- Strong time management and ability to work both independently and as part of a team.
- Experience meeting sales targets and upselling products.
- Able to stay calm and professional when dealing with difficult customers.
- Basic math skills for pricing, measurements, and calculations.
- Comfortable using computers and software such as Microsoft Office and ERP systems.
Nice To Haves
- Preference will be given to individuals with experience/knowledge working in Industrial Distribution or related.
Responsibilities
- Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
- Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
- Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
- Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed.
- Provide reliable updates on product availability, shipment status, and delivery timelines.
- Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
- Follow up with customers after sales to ensure satisfaction and address concerns.
- Maintain organized customer records and communicate demand changes to purchasing.
- Support inventory counts and maintain accurate system data.
- Adhere to company policies and procedures.
- Stay current on product lines, technical updates, and industry trends.
- Perform other duties as assigned.
Benefits
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
