Inside Sales Representative

Uqual•Westminster, CO

4d•Onsite

About The Position

Based in Westminster, Colorado, Uqual is a local company dedicated to making homeownership accessible. We provide clients with the education, tools, and personalized support to confidently navigate the loan process and achieve their goals. We prioritize a positive culture with strong team camaraderie - because work is better when you're surrounded by great people who work hard and celebrate together. You’re the heartbeat of our B2C relationships, driving revenue by keeping clients in the program and turning every conversation into a sales win by generating word of mouth referals.

Requirements

Excellent phone communication skills with a friendly, persuasive style.
Quick thinking and creative problem-solving to handle client needs effectively.
Resilience and a positive mindset to bounce back from challenges.
A passion for helping others achieve financial goals.
3+ years in sales or client retention.
Strong computer skills and comfort with phone-based work.
High school diploma or equivalent.
Ability to pass a background check and 10-panel drug screen (Colorado-friendly).
Comfortable in an office setting with extended sitting/standing.
Must commute reliably to our Westminster, CO 80234 office (or relocate prior to start).

Nice To Haves

Proficiency in Spanish preferred but not required.

Responsibilities

Generate High-Quality Referrals: Capitalize on every client interaction to confidently secure referrals and enroll new clients, even when it requires overcoming objections.
Master Client Retention: Convert cancellation requests into loyal, long-term clients by building strong value and leveraging persuasive communication to keep them enrolled.
Re-engage & Win Back Clients: Lead targeted outbound campaigns to reconnect with past clients, restore trust, and bring them back into the program.
Guide Clients to Successful Closings: Provide expert coaching and support to our B2C clients throughout the home buying journey, ensuring smooth loan closings and strong referral potential.
Drive Performance & Earnings: Consistently meet and exceed retention and referral quotas to unlock uncapped commission potential and contribute directly to company growth.

Benefits

Pay: $27/hr. Guaranteed bonus of $1,750/month for the first 6 months + $16/hour base (averaging $27/hour). Uncapped commissions beyond that and no limits on your earnings!
Earning Potential: Average annual earnings are anywhere from $60,000 - $75,000 with our top performers making $100,000-$125,000.
Paid training to get you up to speed quickly.
11 days PTO in year one + 6 paid holidays.
401(k) retirement plan.
Comprehensive health coverage: Medical, dental, and vision with Cigna (including a 100% company-paid option).
Company-paid short- and long-term disability + life insurance.
Optional accident, critical illness, and hospital indemnity plans.
Weekly company-sponsored lunches or breakfasts.
Ongoing professional development (paid, on-the-job).
Fun perks: Regular contests, rewards, cash bonuses, big prizes, and paid trips for outstanding performance.