About The Position

The inside sales representative role is responsible for professionally representing and promoting Biotage products and services to a defined customer base. The products are consumables for small molecule and synthetic therapeutics (SMST) at strategic account customers (SAM) within a defined territory. This role may partner with account managers, sales & marketing management, and field service to create a proactive account team that develops, expands, or maximizes sales of the Biotage businesses and markets. This role will also complete extensive prospecting, lead generation, and lead follow up.

Requirements

  • Bachelor’s degree in Chemistry, Biology, Biochemistry or related science degree preferred
  • 1+ years of experience and/or training in a field or inside sales position is preferred but not required
  • 1+ years of experience with either organic or peptide synthesis is preferred by not required.

Responsibilities

  • Achieve defined monthly, quarterly, and annual targets for revenue in a defined geography and specific product volumes.
  • Proactively contact current and new customers related to SMST products to promote, sell and/or increase consumable revenue.
  • Fully utilizes the Salesforce account and opportunity management platform ensuring all activities (planned and executed) are captured within this system.
  • Support field team members with SFDC opportunity entry, reporting and maintenance
  • Manage and own inside sales lead queues and lead follow up for assigned regions
  • Work with the SAM manager, customer service manager and channel partners on pricing, strategy, and discrepancies.
  • Maintains up-to-date account data related to account status, user/contact, and system/consumable purchasing history for all accounts and prospective accounts in assigned territory.
  • Timely follow up and qualification of leads and document results in SalesForce
  • Engage with Biotage peers from sales and other functions to leverage skills and knowledge, understand and exploit new and existing business, follow up on opportunities identified, and inform of
  • Supports customers with demo’s (virtual or live), literature and sample requests as well as product quotations. Responsible for instrumentation demo’s, quotes and other administrative support.
  • Develop and maintain clear understanding of the operation, use and competitive advantage of product within areas of responsibility.
  • Develop a strong working knowledge on SMST products (Sfär columns, microwave vials, workup products, Peptiren, Peptipec, etc).
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