Inside Sales Representative

Sunshine Metals•Wichita, KS

About The Position

Inside Sales Representative Summary of Position The Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. It is also the responsibility of the Sales Representative to achieve sales and profit goals established by the management team at SMI. Responsibilities and Duties As a minimum, the following is a basic description of the typical duties and responsibilities expected by the Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require. Increase sales and provide support for the current customer base as assigned. Prepare proposals, quotes, and sales contracts. Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ. Coordinate workflow with company staff to achieve closing of sales quotes. Meet daily, weekly, and monthly sales goals set by the Sales Manager, i.e., dollars booked and calls per day. Proactively review open orders and advise customers of delivery status changes. Provide technical assistance and solutions for customer returns. Manage account services through follow-up and quality checks. Develop and maintain existing product knowledge and sales materials. Formulate analysis of sales data to assist in establishing specific account pricing. Contribute to a positive work environment based on teamwork and continuous improvement. Communicate effectively with other Sales Representatives, Regional Sales Representatives, management, and other co-workers. Prepare and present various sales status reports to the General Manager weekly that includes activity, follow-up, closing, and adherence to targets. Adhere to all company policies, procedures and codes of business ethics

Requirements

High School diploma or equivalent
One or more years of experience in sales
Microsoft Office proficiency, including Word, Excel, Outlook and PowerPoint
Excellent written and oral communication skills
Excellent organizational, critical thinking skills, and time management skills
Marketing experience, ensuring ability to recognize opportunities
Ability to effectively multi-task
Operate with high integrity, maintaining positive relations with customers/suppliers
Strong work ethic; initiative-taking
Creative; forward-thinker

Nice To Haves

Bachelor’s degree with emphasis in Business, Sales, Marketing, or related area
Two or more years of experience in sales and marketing
Product knowledge

Responsibilities

Increase sales and provide support for the current customer base as assigned.
Prepare proposals, quotes, and sales contracts.
Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.
Coordinate workflow with company staff to achieve closing of sales quotes.
Meet daily, weekly, and monthly sales goals set by the Sales Manager, i.e., dollars booked and calls per day.
Proactively review open orders and advise customers of delivery status changes.
Provide technical assistance and solutions for customer returns.
Manage account services through follow-up and quality checks.
Develop and maintain existing product knowledge and sales materials.
Formulate analysis of sales data to assist in establishing specific account pricing.
Contribute to a positive work environment based on teamwork and continuous improvement.
Communicate effectively with other Sales Representatives, Regional Sales Representatives, management, and other co-workers.
Prepare and present various sales status reports to the General Manager weekly that includes activity, follow-up, closing, and adherence to targets.
Adhere to all company policies, procedures and codes of business ethics