Inside Sales Representative / Production Operator

Airgas•Boise, ID

63d•Onsite

About The Position

We are looking for a customer oriented professional to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you! An Inside Sales Associate / Production Operator will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work.

Requirements

Ability to handle cash transactions accurately.
Computer skills or some knowledge of computer order entry systems.
Excellent communication skills.
Ability to work independently and under some pressure to meet deadlines.
Ability to routinely lift 25 - 75 lbs., and occasionally lift 76-125 lbs., with the aid of material handling equipment.
Ability to perform work during prolonged standing up to 8 hours.
Must be able to work overtime, when necessary.
Must be able to work with a wide variety of people with different personalities and backgrounds.
High school diploma or equivalent.
Must be able to operate in a drug-free workplace.

Responsibilities

Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
Manages order entry and processes transactions ; assists the team with the reconciliation of deposits.
Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
Contributes to an outgoing call strategy to support the continued growth and success of the branch.
Coordinates the transfer of merchandise between locations to meet customer needs.
Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
Coordinate cylinder movement and pallet organization
Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
This position will also fill high pressure cylinders (Industrial, Medical, and Mixes) following established compression temperature and pressure guidelines.
You will be responsible for filling high pressure cylinders utilizing the compression temperature / pressure process.
Manage and safely navigate equipment used for pumping or repackaging gases into cylinders.
Take ownership of all required pre-fill and post-fill inspections and tests to ensure quality before cylinders are released.
Safeguard the condition of our cylinders – identifying those requiring maintenance or repair and ensuring they are cared for before returning to service.
Regularly monitor and maintain pumping apparatus along with associated pressure gauges and monitoring devices to ensure peak performance.
Maintain clear and accurate cylinder filling records, following all procedures to remain in alignment with local, state, and federal regulations.