Inside Sales Representative, Payroll Solutions

Housecall Pro

9d•$20 - $24•Remote

About The Position

As an Inside Sales Representative II (internally titled Success Advisor - Business Solutions)), you serve as a vital bridge between our company and the customers who rely on our platform. You excel at managing the full sales cycle, from initial engagement to account management, with a strong focus on increasing adoption and value for our Pros. Through a consultative selling approach, you address the unique challenges and objectives of service professionals, fostering trust and building connections beyond a transactional sale. You play a key role in driving the success of our Accounting and Payroll teams while continually improving the lives of our service professionals (our Pros). Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Requirements

2-3+ years of experience in a full-time sales role
Bachelor’s degree or equivalent work experience preferred
Experience with Payroll and Accounting
CRM experience (i.e., Salesforce, HubSpot)
Proven ability to develop strong relationships with customers and act as a trusted consultant
Experience in managing the entire sales cycle, including closing deals and ongoing account management

Nice To Haves

Established credibility with service professionals, preferably within industries like HVAC, plumbing, electrical, carpet cleaning, or maid services
Strong problem-solving skills and a proactive, self-starting attitude
Ability to thrive in a fast-paced, team-oriented environment
Capacity to understand and address customer needs effectively and efficiently

Responsibilities

Use a consultative selling style centered around understanding Pros' specific challenges and objectives
Drive the complete sales cycle, from booking to closure.
Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account
Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution
Maintain daily activity metrics, balancing calls and attended demos
Stay informed on product and technology developments to provide updated, relevant advice to customers
Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success
Serve as a mentor and role model to junior team members, sharing best practices and insights

Benefits

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
health care insurance (medical, dental, vision, disability)
employee assistance program
401(K)
flexible time off
paid parental leave
tech reimbursement
other company benefits