Inside Sales Representative III Sales - Inside Sales

Builders FirstSource•Congers, NY

2d•Onsite

About The Position

Inside Sales Representative III Sales - Inside Sales Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Under limited supervision, provides support to Outside Sales Reps in meetings with customers and may accompany at customer site visits. Responsible for prospecting new customers as well as providing high quality service to current customers. Actively makes phone calls and solicits sales orders. Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers. Typically provides support to customers with larger or more complex requirements. Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges. Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost, availability or specifications. Generates sales quotations requiring a working knowledge of company products, procedures and practices. Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system. Provides training and assistance to less experiences Inside Sales Representatives.

Requirements

High School Diploma or General Education Degree (GED)
Three (3) years sales experience, preferably industry-related experience
Equivalent combination of education and experience

Responsibilities

Provides support to Outside Sales Reps in meetings with customers and may accompany at customer site visits.
Prospects new customers and provides high quality service to current customers.
Actively makes phone calls and solicits sales orders.
Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers.
Assists customers with issues such as product selection, pricing, availability, and refunds/exchanges.
Determines customer requirements and expectations to recommend specific products and services.
Recommends alternative products based on cost, availability or specifications.
Generates sales quotations requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products and services.
Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.).
Enters orders into computer system.
Provides training and assistance to less experienced Inside Sales Representatives.