Inside Sales Representative II

White Cap • Kelowna, BC

2d • Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Requirements

• Generally 5-7 years of experience in a related area of responsibility.

Nice To Haves

• Technical certification or associate degree may be required in some areas.

Responsibilities

• Interacts with both walk-in and telephone customers. Provides sales and quotation support to customers and upsells products and services whenever possible.
• Provides technical support to customers and other staff on application of products. Writes up customer orders for pick up and delivery and showroom.
• Assists in training new staff on products, computer systems, and working with customers.
• Assists branch management team with managerial tasks in their absence.
• Performs cash/sales transactions and order entry for customers ensuring attention to detail and accuracy. Performs parts lookup using manufacturer’s software.
• Ships and tracks orders. Maintains records of rental inventory, status and ensures billing is completed each month. Assists in physical inventories, and stocks shelves for showroom.
• Maintains technical knowledge by reviewing technical publications, attending product knowledge meetings and educational workshops.
• Follows all safety practices as outlined in the health & safety manual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree