Inside Sales Representative I

KLINGER GPI•Lubbock, TX
•$22 - $25•Onsite

About The Position

In this Inside Sales Representative I position, you will keep customer requests moving from inquiry to quote to fulfillment with speed and precision. The role exists to drive measurable outcomes, accurate quoting, clean order execution, and responsive communication supporting Oil and Gas and industrial customers who rely on the right gasket, seals, valves, and related products to stay online. You will manage inbound and outbound sales activity of your assigned customers, develop and issue timely quotes, follow up to secure the next step. You will proactively track order status, communicate updates, resolve issues that threaten delivery, and coordinate with internal teams to meet customer deadlines. The work is performance-driven: clear communication and fast, accurate follow-through build trust for Oil and Gas customers relying on gasket, seals, and valves to keep pipeline and plants running.

Requirements

  • Must be at least 18 years of age
  • High school diploma or GED required
  • Minimum three (3) years of inside sales, business development, or related sales experience
  • Strong verbal and written communication skills
  • Strong organizational skills with the ability to manage multiple priorities
  • Proficiency in Microsoft 365 applications, CRM software, and ERP systems such as Epicor P21 and RubberTree CRM
  • Must be able to pass an initial drug screening and random screenings.
  • Must be able to pass a background check.

Responsibilities

  • Manage inbound and outbound sales activity of assigned customers.
  • Develop and issue timely quotes.
  • Follow up to secure the next step.
  • Proactively track order status.
  • Communicate updates.
  • Resolve issues that threaten delivery.
  • Coordinate with internal teams to meet customer deadlines.
  • Review overnight requests, confirm specs, and prioritize opportunities by impact and deadline.
  • Validate application fit and tighten quote details.
  • Document next steps.
  • Monitor order progress.
  • Flag exceptions early.
  • Coordinate updates with internal partners to protect delivery commitments.

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Competitive salary ($22.00–$25.00)
  • Paid Time Off
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