Inside Sales Representative - Fire Protection
About The Position
Confires Fire Services, an affiliated company of Guardian Fire Protection, is a trusted provider of comprehensive fire protection and life safety solutions, serving businesses throughout New Jersey, Eastern Pennsylvania, and Northern Delaware for over 40 years. Headquartered in South Plainfield, New Jersey, Confires offers inspection, testing, monitoring, installation, and repair services for a wide range of systems including fire alarms and monitoring, fire sprinklers, kitchen fire suppression, special hazard systems, fire extinguishers, exit and emergency lighting, and integrated security solutions. The company is known for its strong customer-first culture, technical expertise, and commitment to code compliance, partnering with customers across diverse industries to protect lives, property, and assets. At Confires and its affiliated companies, people are the foundation of success, and the company is committed to hiring and developing talented, passionate professionals who share the mission to protect lives and property. They offer meaningful career opportunities within a dynamic organization focused on customer service, technical expertise, collaboration, and long-term success.
Requirements
- Experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
- Minimum of 1 years of inside sales experience in a commercial service industry preferred.
- Telephone sales experience.
- Relentless follow up ability.
- Advanced skills using Excel and Word.
- Strong interpersonal and communication skills.
- Strong organizational and time management skills.
- Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Nice To Haves
- Bachelor's degree in marketing or business-related field preferred
- experience with Salesforce.com a plus but not required.
Responsibilities
- Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
- Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
- Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
- Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
- Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services.
- Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
- Call on select vertical markets to find sales opportunities.
- Call on past due inspections and lost accounts to recover their business.
- Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
- Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Benefits
- 401K with a company match
- Medical, Dental and Vision Insurance
- Company paid Short Term Disability
- Company paid Long Term Disability
- Company paid Life and AD&D insurance.
- Pre-tax accounts for health and dependent care
- Aflac
- Vacation and Personal time.
- Paid holidays
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
