Inside Sales Representative - Digital BDC Specialist

Pride Motor Group • Lynn, MA

3d • Onsite

About The Position

At Pride Motor Group, we are looking for a Business Development Center (BDC) Representative who possesses a rare blend of high-energy communication, relentless task discipline, and on-camera charisma. In this role, you aren't just "answering phones." You are an Inside Sales professional and the architect of the customer’s first impression. You are the engine that drives our dealership’s success by selling the value of our brand, handling pricing inquiries, and securing firm appointments.

Requirements

• Must be comfortable and enthusiastic about recording short, professional videos for customer outreach.
• The ability to handle "No" and turn it into a "Yes" through persistence and empathy.
• If you have previous sales or telemarketing experience, you must bring an open mind and a willingness to learn the "Pride Way" of doing business.

Nice To Haves

• We use the Predictive Index to find the right fits for our culture. We are looking for: The "Social Specialist": You are naturally outgoing and love building rapport, but you also find deep satisfaction in "clearing the board" of your daily tasks.
• High Initiative: You are a self-starter. When given a goal, you find a way to achieve it without needing constant supervision.
• Sales DNA: You understand that "selling the appointment" is a skill. You aren't afraid to ask for the business or confidently handle a pricing objection.
• Video-Ready Personality: You embrace modern communication. You understand that a personalized video is the most powerful way to build a relationship today.
• Task Discipline: You are highly organized. You see a list of 100+ CRM tasks as a challenge to be conquered with precision and "Pride."
• Mindset Over Experience: We hire for character and train for skill. If you lack direct experience but possess an unstoppable work ethic and a "can-do" mindset, we want to meet you.

Responsibilities

• Reviewing new internet leads, responding with speed, and sending personalized video introductions.
• Executing high-volume outbound calls and texts to your database to re-engage past customers.
• Handling inbound calls and pricing questions by shifting the focus to the unique experience Pride Kia offers.
• Setting firm appointments and coordinating with the showroom sales team for a seamless handoff.
• Meticulously updating the CRM so that every customer's journey is documented.

Benefits

• Competitive base pay plus a transparent commission structure that rewards your results.
• We provide the best CRM and video messaging technology to ensure your success.
• We prioritize internal promotion. This role is the primary pipeline for future Sales and Management leaders within Pride Motor Group.
• Medical, Dental, Vision, 401K with Employer Match, and Weekly Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed