Inside Sales Rep

Curbell•Norwalk, CA

4d•Onsite

About The Position

The Inside Sales Rep is responsible for executing and delivering upon defined Best Business Practices for the role, which includes quoting, sourcing, closing orders, accurate order entry, outcalls, managing leads and opportunities, and utilizing the Curbell Selling System, CRM, and other sales tools. This position involves developing strong relationships with strategic customers, calculating, quoting, and negotiating price, delivery, and terms of sale. The rep will uncover new opportunities with customers by leveraging relationships and asking market-related questions, and will introduce new materials while educating customers on their use and applications. Key responsibilities also include following up on existing quotes, closing sales on both existing and new business, and proactively making outcalls to current and potential customers. The role requires using the SAP CRM system to review, verify, and input customer contacts, quotes, and orders, as well as managing customer information to enhance the customer service experience. Communication with Outside Sales, Purchasing, and Management on new developments, sourcing, and key account information is also essential.

Requirements

Ability to solve a range of straightforward problems and determine possible solutions using standard procedures.
Understands business-to-business selling approach.
Working knowledge of sales promotion techniques.
Able to perform basic arithmetic calculations quickly and accurately to prepare quotes.
Working knowledge of Microsoft Office.
Proficient in SAP, or similar system.
Detail Orientation
Multi-Tasking
Sense Of Urgency & Work Ethic
Communications Skills
Customer Excellence
Relationships, Influence & Problem Resolution

Responsibilities

Executes and delivers upon a defined set of Best Business Practices for the Inside Sales role.
Includes Quoting, Sourcing, Closing Orders, Accurate Order Entry, Outcalls, Leads and Opportunities, and use of Curbell Selling System, CRM and Sales Tools.
Develops strong relationships with strategic customers.
Calculates, quotes, and negotiates price, delivery, and terms of sale.
Uncovers new opportunities with customers by leveraging relationships and asking market related questions.
Introduces new materials to customers and educates them on use and applications.
Follows up on existing quotes, closes sales on existing and new business and proactively makes outcalls to current and potential customers.
Using the SAP CRM system, reviews, verifies, and inputs customer contacts, quotes and orders.
Responsible for managing customer information in SAP and CRM.
Uses SAP CRM information to increase customer service experience.
Communicates with Outside Sales, Purchasing and Management on new developments, sourcing and key account information.