Inside Sales Rep

PCC Talent Acquisition PortalToronto, OH
Onsite

About The Position

This is an opportunity in the sales group to manage titanium supply for significant contracts. Communicate with customers, sub-contractors, account managers, Q.A., inventory/production planners, and mill operations. Strong interpersonal skills, computer proficiency, attention to detail, and strong math skills are required. Located in Toronto, Ohio.

Requirements

  • Analyzes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Knows his/her customers and can describe their expectations.
  • Manages customer expectations.
  • Meets all of the expectations of both internal and external customers.
  • Gains customers’ trust and respect.
  • Actively seeks customers’ feedback on quality of service he/she provides.
  • Quickly solves customer problems.
  • Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions
  • Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions
  • Strong Microsoft Excel skills are required
  • SAP experience

Nice To Haves

  • APICS Certification

Responsibilities

  • Manage customer demand: Convert customer supplied forecast into a usable Excel format (pivot tables, graphs).
  • Analyze data, identify and scrutinize significant variances
  • Rectify variance concerns with customer & applicable TIMET team members.
  • Convert forecasted demand into SAP scheduling contracts.
  • Review SAP inventory & replenishment scenarios to assure support of customer demand
  • Problem solve & expedite mill replenishment to address potential shortfalls
  • Act as primary liaison between customer & TIMET team members… i.e. Sales, Q.A. Inventory & Production Planning
  • Scrutinize & reconcile customers supplier scorecard
  • Coordination / order management for participating sub-contractors
  • Expedient processing of customer purchase orders / releases
  • Expedite critical customer orders & mill replenishment
  • Initiate customer offers for deviated material
  • Understanding of how the customer’s quality requirements relate to TIMET’s capabilities.
  • Face to face customer contact to ensure details of contract are fulfilled
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