Inside Sales Rep - ROS

United Rentals•Gaithersburg, MD

About The Position

The Inside Sales Rep serves as a key customer contact and consultant at a United Rentals branch. The role recommends solutions, quotes, sells, and fulfills orders for equipment and services based on customer needs. It involves building customer relationships, delivering outstanding service, and contributing to sales and branch growth in a fast-paced environment. The position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

Bachelor’s degree preferred or equivalent experience.
Exceptional relationship-building and customer service skills.
Strong ability to multitask in a fast-paced environment.
Excellent teamwork, interpersonal, and communication skills.
Keen attention to detail.
Valid driver’s license with an acceptable driving record.

Nice To Haves

Bachelor’s degree.

Responsibilities

Process rental quotations, reservations, and contracts.
Establish new rental and sales accounts by serving walk-in and call-in customers.
Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
Dispatch delivery trucks and manage customer expectations regarding delivery.
Generate leads for new business and communicate leads to Outside Sales Representatives.
Warm-call lost and/or dormant accounts to retain business.
Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
Perform other duties as assigned.