Inside Sales Rep | HME

Avera • Estherville, IA

4d • Onsite

About The Position

Responsible for order fulfillment associated with recurring supplies for Avera Home Medical Equipment patients. This includes patient intake information, selecting & supplying appropriate supplies.

Requirements

• Must be able to work the hours specified.
• Visual acuity adequate to perform position duties.
• Ability to communicate effectively with others.
• Ability to hear, understand and distinguish speech and other sounds.
• Technical Certificate 1 year certificate from college or technical school or equivalent combination of education and experience.

Nice To Haves

• 1-3 years in healthcare setting; preferably HME
• 1-3 years in a Call Center

Responsibilities

• Generates new sales orders and processes drop ships.
• Creates, maintains and updates patient records.
• Utilizes a high level of solution selling skills to help patients find the products they need to be successful in their care at home.
• Verifies insurance coverage and explains patient financial responsibility by articulating their insurance benefits.
• Educates patients on proper supply changes and frequency.
• Updates patient templates in the Brightree (BT) EMR.
• Ensures qualification such as Certificate of Medical Necessity and compliance of patient prior to generating orders.
• Works assigned BT Connect Sales orders and flags as assigned for Avera Home Medical Equipment.
• Ensures orders are processed timely and accurately.
• Responsible for meeting and maintaining position target goals and expectations.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree