Inside Sales Rep, Image Guided Therapy Devices (Nashville TN, Bothell WA, Colorado Springs CO, Plymouth MN)

Philips•Nashville, TN

1d•Onsite

About The Position

As an Inside Sales Specialist with our Image Guided Therapy Devices team, you will be an integral member for enabling service sales for both contracts and time and material. In this role, you will work closely with sales and field service engineers to provide price quotes for service agreements as well as parts and labor for non-contract customers.

Requirements

Associate’s degree
2+ years professional experience in a related Customer Service or Sales position
2+ yrs of MS Office
Must exhibit strong communication skills, verbal and written, to allow individuals to communicate effectively via the phone and via email responses to internal/external customers
Ability to multitask effectively to allow individuals to provide maximum productivity to the team, through efficient and effective use of time
Familiarity with Sales Force and NetSuite

Nice To Haves

Experience in processing parts order requests is highly beneficial to the role

Responsibilities

Quote service agreements and billable work orders for laser systems
Build, retain and expand customer relationships using internet, telephone, email and other inside-based means.
Working closely with Sales teams to manage opportunities and win deals.
Responsible for registration and reporting of sales activities within the sales tools provided: Sales Force and NetSuite
Contact customers via telephone and/or email to new accounts as well as being responsible for the timely response to any incoming leads in order to develop opportunities.
Route qualified opportunities to the appropriate sales team members for further development and closure.
Up to date completion of administrative duties in relation to role including but not limited to system notes/updates, customer service follow-up, customer collections, credit/debit requests, etc.
Manage inbound calls by returning calls within 24 hours following up with appropriate person either internally or externally.