Inside Sales Rep II

Warren CAT•Oklahoma City, OK

About The Position

The Inside Sales Representative II manages a defined customer account list and seeks new customers through email, cold calling, and face-to-face interactions. The role provides equipment solutions, follows up on incoming leads, and works in a team environment. It focuses on growing revenue, increasing market share, and supporting customers with equipment, general line products, and financial offerings. The position includes a 25–30% travel versus office schedule and required travel up to 30%.

Requirements

Bachelor's degree from a four-year college or university and two years of experience in a sales department, or equivalent experience plus education.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to apply common-sense understanding to carry out written, oral, or diagrammatic instructions.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of MS Word, CRM systems, MS Excel, email, Sales Link, Integrated Rental Systems, I-Quote, and Dealer CAT, with the ability to communicate about and train others in these programs.
Valid driver's license and clean driving record.

Responsibilities

Contact customers on an assigned account list to deliver equipment solutions according to established guidelines.
Increase deal participation, market share, and revenue.
Collaborate daily with outside sales representatives, sales specialists, PSSRs, and general line sales representatives to develop and deliver customer solutions.
Meet and exceed individual and department monthly goals for selling, quoting, and prospecting.
Grow and maintain strategically assigned accounts.
Call prospective customers to solicit new business and increase market share.
Demonstrate products in Warren CAT inventory using showroom displays, marketing tools, websites, and literature.
Prepare and communicate equipment pricing, financing options, and sales agreements in conjunction with the outside sales force.
Work with other inside sales representatives to keep account activities and literature current.
Coordinate trainings and customer appreciation events with outside sales representatives.
Meet with customers to explain general line products and financial offerings.
Mentor new salespeople on internal programs, including Sales Link, Integrated Rental, I-Quote, and Dealer.CAT.
Communicate and demonstrate sales processes, including document processing, rental contract generation, inventory coordination, and pricing strategies, to new and existing employees.
Perform other duties as assigned.