Inside Sales Rep/DZ Driver

Messer Americas•Hamilton, ON

8d•Hybrid

About The Position

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America, offering over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in daily operations. This role is a hybrid position, combining the responsibilities of a Driver and an Inside Sales Representative. As a Driver, you will operate a well-maintained vehicle, making multiple deliveries of gas products and hardgoods to local customers within an assigned geographical area, while professionally representing the organization. As an Inside Sales Representative, you will provide excellent daily customer service, advise customers in the store, prepare and follow up on orders, and support sales growth.

Requirements

Valid Class 3 or DZ license with air brakes
Minimum of 1 year driving experience with recognized driving school training or 3 years driving experience
Minimum Grade 12 education or equivalent experience
A clean driving abstract (abstract to be readily available to submit, when asked)
Ability to handle and lift goods up to 60 lbs.
Good interpersonal and communication skills
Comfortable with computers with the Microsoft Office suite
Industrial sales skills

Nice To Haves

Knowledge of the gas and/or welding industry
Experience using handheld electronic devices
WHMIS/TDG certification

Responsibilities

Multiple deliveries (requiring loading and unloading of cylinders)/ day (5 or 10 ton truck) of gas products and hardgoods to local customers within the assigned geographical area
Balancing cylinder load sheets and daily cylinder records
Some administration duties include the use of handheld technology to process deliveries and reconcile agent consignment inventory balances
Comply with all government regulations
Maintaining vehicles as per company vehicle policy, observing safety requirements, and wearing safety equipment and report safety hazards to supervisor
Welcome and advise customers to come to the store and perform related tasks such as order preparation and follow-up
Provide administrative and technical support to internal clients
Provide creative customer service techniques, show an ability to source products and maintain satisfactory inventory levels
Capable of communicating on multiple levels with external customers with the objective of increasing counter sales through upselling
Support Branch Manager in obtaining all Key Performance Indicators (KPIs), safety goals and an excellent net operating profit
Precall customer orders
Responsible for entering invoices into SAP, preparing credit notes, sorting documents, filing, and processing telephone orders
Actively solicits new sales in store and via outgoing calls
Maximize counter sales and handle telephone enquiries from customers or prospective customers
Receive incoming hardgoods shipments from vendors and intercompany warehouses

Benefits

Certified as Great Place to Work®
Set, day-shift schedule - Monday to Friday – 40 hours/week
Paid time off: Excellent paid vacation available in first year including personal days.
Pay and benefits: Competitive pay rate ranging from $51,418 and $68,691 with comprehensive benefits and competitive pension plan.
Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
Referral program: Employees can refer talent and earn!
Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
Uniform provided
Newer fleet/ Well-maintained equipment.

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