Inside Sales / Purchasing Agent - Windsor, CO
Distro•Windsor, NC
•Onsite
About The Position
The Senior Inside Sales / Purchasing Agent is integral to driving revenue and supporting the company’s sales strategy through managing customer relationships, complex quoting, order fulfillment, and vendor coordination. This role requires a strong technical understanding of electrical and automation products, leadership skills, and the ability to collaborate across Sales, Purchasing, and Operations to ensure customer satisfaction and operational efficiency.
Requirements
- 5+ years of inside sales experience in industrial, electrical, or automation sectors.
- Bachelor’s degree in Business, Industrial Distribution, or related field.
- Previous leadership or senior inside sales experience.
- Familiarity with Epicor P21 ERP software.
- Strong proficiency with Microsoft Excel, Outlook, and related business systems.
Responsibilities
- Manage the full sales cycle from inquiry through order completion.
- Develop accurate quotes and proposals ranging from simple parts to complex projects.
- Prospect new business opportunities and oversee the entire sales process.
- Build and maintain strong relationships with key customers and vendors.
- Serve as primary internal contact for high-priority accounts and projects.
- Support Outside Sales Representatives with order status, technical documentation, and pricing verification.
- Lead initiatives to enhance customer retention, satisfaction, and order accuracy.
- Mentor and guide inside sales and purchasing team members.
- Assist in refining sales processes, ERP procedures, and documentation standards.
- Coordinate between Operations, Purchasing, and Accounting for alignment.
- Lead or participate in training sessions for new hires and process updates.
- Communicate with vendors to secure favorable pricing, delivery, and product info.
- Identify opportunities to optimize purchasing lead times and reduce costs.
- Ensure accuracy of inventory data and resolve discrepancies collaboratively.
- Enter, manage, and validate sales orders, quotes, and purchase orders in ERP systems such as Epicor P21.
- Maintain real-time order and delivery data accuracy.
- Prepare sales reports and performance metrics for management review.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
