Inside Sales & Project Coordinator

Cattron GlobalWarren, OH

About The Position

We are seeking a detail-oriented and proactive Inside Sales & Project Coordinator to support our sales and operations teams within a fast-paced industrial manufacturing environment. This role is responsible for preparing customer quotations, managing follow-ups, and coordinating project activities from order through completion. The ideal candidate brings mid-level experience in industrial sales or manufacturing, strong organizational skills, and the ability to manage multiple priorities while maintaining a high level of customer service. This position plays a critical role in ensuring responsiveness to customers and smooth execution of internal processes.

Requirements

  • 3–7 years of experience in inside sales, sales support, or project coordination in an industrial or manufacturing environment
  • Strong understanding of quoting processes, order management, and customer follow-up
  • Excellent organizational and time management skills with attention to detail
  • Ability to manage multiple projects and priorities simultaneously
  • Strong written and verbal communication skills
  • Proficiency in CRM (ideally HubSpot) systems and Microsoft Office (Excel, Word, Outlook)

Nice To Haves

  • Experience working with technical products or engineered solutions preferred

Responsibilities

  • Prepare and deliver accurate, timely customer quotations based on technical and commercial requirements
  • Proactively follow up on open quotes and customer inquiries to drive conversion and maintain engagement
  • Coordinate project activities between sales, engineering, production, and customers
  • Track order status, timelines, and deliverables to ensure on-time execution
  • Maintain CRM and internal systems with up-to-date customer and project information
  • Assist the outside sales team with administrative and customer support needs
  • Communicate effectively with customers regarding order status, updates, and issue resolution
  • Identify process improvement opportunities to enhance efficiency and customer experience

Benefits

  • Stable and growing company in the industrial/manufacturing sector
  • Collaborative team environment with direct impact on customer success
  • Opportunity to grow into expanded sales or operations roles
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