Inside Sales Professional

SRS Distribution Inc.•Newnan, GA

20h•Onsite

About The Position

The purpose of the Inside Sales Professional (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while filling the many needs of customers.

Requirements

High School Diploma or equivalent
2 years of customer service and/or sales experience
Proficient in computers, including Microsoft Office
Forklift experience

Nice To Haves

2 years’ experience in the HVAC industry

Responsibilities

Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
Locate parts, equipment, and supplies for our customers from various sources
Support long-term business relationships with our customers to help promote sales growth and gain acceptance
Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
Promote new and existing products, upgrades, and services to our customers
Assist customers with technical support and problem solving
Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
Process warranties
Perform cycle counts and assist in maintaining accuracy of physical inventory
Participate in after-hours on-call duties and training classes
Work overtime as assigned
Work cooperatively with others
Comply with all company policies and procedures
Maintain regular, punctual, and reliable physical attendance
Maintain regular, punctual, and reliable attendance and availability