Inside sales - Pricing & Booking Coordinator

Mantoria Inc.•Westmount, QC

About The Position

We are always scouting for talented individuals to join our team. Come join a winning team and grow with us! We are interested in finding self-motivated and dynamic team members for whom: Client services is a priority and a passion Your industry knowledge is a point of pride Positive and team-oriented attitude is a must Computer proficiency is a must

Requirements

At least 3 years’ experience in the freight forwarding industry
Excellent working knowledge of export and import freight movements
Knowledge of Steamship line and NVOCC contracts and other online pricing tools
Proficiency with computers is a must; advanced knowledge of Excel
Solid communication skills (French written and verbal are assets).
Strong organization skills and is detailed oriented
Must be a pro-active and solutions-focused team player
Ability to prioritize time effectively
Energetic, pro-active, and keen learner
Proven teamwork skills
Excellent problem-solving skills

Nice To Haves

CIFFA certified is an asset

Responsibilities

Prepare accurate and timely pricing for 3PL services, including international and domestic freight, customs brokerage, warehousing, distribution, value‑added services, and final‑mile delivery
Analyze carrier buy rates, market conditions, fuel trends, and accessorial costs to develop competitive, margin‑compliant pricing
Structure quotes as all‑inclusive, itemized, lane‑based, contractual, or spot pricing depending on customer and shipment requirements
Ensure pricing reflects shipment details, Incoterms, service levels, compliance requirements, and operational constraints
Maintain pricing validity periods and clearly communicate exclusions, surcharges, and assumptions
Maintain excellent relations with clients and agent
Coordinate and execute the booking of won freight once pricing is accepted by the customer
Book shipments with carriers, vendors, or internal operations teams in accordance with approved commercial terms
Ensure booking details accurately reflect quoted rates, routing, service levels, free time, and accessorial expectations
Provide complete and accurate shipment information to Operations to support smooth file creation and execution
Monitor booking confirmations, cut‑off times, and capacity availability, escalating issues when required
Support Operations during initial execution to ensure alignment between sales commitments and service delivery
Work closely with Operations to ensure pricing and bookings are operationally feasible.
Collaborate with Finance to meet margin targets and obtain approvals for pricing exceptions
Maintain clear handoff documentation from pricing through booking to billing.
Ensure compliance with internal pricing policies, billing procedures, and approval frameworks
Other tasks and duties assigned from time to time by the Manager
Stay abreast current and upcoming regulations
Support external sales teams and clients with rate enquiries, clarifications, and pricing revisions
Respond promptly to customer quote requests and booking changes.
Assist in maintaining long‑term customer relationships through reliable pricing and execution support