Inside Sales & Operations Representative

Cambridge Computer Services, Inc•Waltham, MA

9d•$60,000 - $80,000•Hybrid

About The Position

Cambridge Computer is a Woman-Owned Small Business (~70 team members) delivering high-performance IT infrastructure, AI, and cloud storage solutions. We partner with top technology visionaries and serve Fortune 100 companies, research institutions, and high-tech firms across North America. We are seeking an action-oriented Inside Sales & Operations Representative to serve as the engine behind our Relationship Sales Managers. This is a hands-on, high-touch operational role responsible for driving daily sales workflows—from vendor price negotiations and quote creation to customer scheduling and order tracking. You will play a central role in keeping deals moving smoothly through the pipeline.

Requirements

Bachelor’s degree required (Business Administration, Communications, Marketing, STEM or related fields preferred).
Strong interest in working within the IT ecosystem and enterprise technology.
Excellent written and verbal communication skills; comfortable reaching out to vendors and clients directly.
Highly organized with strong attention to detail and ability to multi-task in a fast-paced environment.
Practical proficiency with Excel/Google Sheets for managing quotes and tracking logs.
Hybrid availability (Waltham office / remote).

Responsibilities

Partner directly with Relationship Sales Managers to research hardware/software offerings, build customer proposals, generate SOWs, and prepare quotes.
Act as the main operational liaison between sales teams, corporate staff, and major technology vendors (e.g., Cisco, NVIDIA, Dell, HPE, etc). Coordinate meetings, vendor requests, and technical demonstrations.
Manage order tracking, ensure prompt client communication, and keep CRM deal stages updated in real time.
Develop a practical understanding of our tech stack—including storage, networking, AI, and life sciences infrastructure—to help recommend products and identify upsell opportunities.