Inside Sales (Member Success)
About The Position
AAPC is looking for a dynamic Inside Sales Representative to join their Member Success team. This is a hybrid role based in UT. The representative will engage warm leads and conduct outbound calls to foster meaningful, results-driven conversations. The role involves collaborating with members to understand their needs and deliver tailored solutions, ensuring a smooth sales process and long-term member satisfaction. The position requires managing a high volume of activity, multitasking, and making quick decisions in real time within a fast-paced, goal-oriented environment. The team celebrates successes and aims to make success enjoyable.
Requirements
- Energetic, optimistic, and persistent, with a proven track record of success in a goal-driven environment
- Comfortable multitasking and can handle rapid context-switching without losing momentum
- Strong desire to help others succeed and discover their “Why”
- Collaborative team player who will share sales tactics and is eager to learn from peers
- Experience working with Salesforce.com or another CRM platform
- Previous experience with outbound or cold calling
- Proficient in computer skills with the ability to quickly learn new software programs
- Excellent phone and email communication and presentation skills
- Open to feedback and coaching with a growth-oriented mindset and a desire to continuously improve
- Comfortable working toward daily, weekly, and monthly KPIs in a performance-driven sales environment
- Curious and adaptable, with the ability to ask thoughtful questions and actively listen
Responsibilities
- Consistently meet or exceed sales performance standards and quotas; strive to surpass assigned sales goals
- Thrive in a fast-moving, high-volume environment while maintaining accuracy and professionalism
- Quickly develop comprehensive product knowledge in the dynamic healthcare industry
- Develop, manage, and maintain a robust, active sales pipeline
- Utilize active listening skills to engage in discovery, address concerns, and provide solutions
- Deliver exceptional customer service with a member-first mindset
- Balance performance goals with member-first selling practices
Benefits
- Base hourly pay + high-upside commission
- Hybrid in-office/WFH schedule
- Fun and diverse team environment
- Ongoing coaching, collaboration, and development
- Comprehensive benefits package including medical, dental and vision insurance
- Health Savings Account with company contribution
- Generous PTO and Holiday Pay
- 401(k) retirement plan and company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
