Inside Sales Manager - Mid Market

Paychex•Tempe, AZ

3d•Onsite

About The Position

Inside Sales Manager - Mid Market Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview The Inside Sales Manager is accountable for managing a sales territory, hiring, developing inside sales representatives, and implementing a territory sales plan leveraging high-velocity selling motions. This position focuses on coaching and developing sales talent, creating a demand generation plan to achieve quota, and driving operational excellence with KPIs and continuous improvement plans. This role focuses on [HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales] organizations but can refer to other business units. Various career paths exist, including potential roles: Field Sales Manager, Lead Generation Director, PEO Inside Sales Manager, Inside Sales Director, and other leadership roles.

Requirements

Bachelor's Degree in Accounting, Business Administration, Marketing, or other relevant field - Required
4 years of experience in Sales as high performer.
1 year of experience in Leadership.
1 year of experience in Inside Sales.
1 year of experience in HCM industry.

Nice To Haves

Sales - Preferred
Coaching - Preferred
Leadership - Preferred
Business Administration - Preferred
Management - Preferred
Inside Sales Management - Preferred
Inside Sales - Preferred
Selling Techniques - Preferred
Marketing - Preferred
Paychex - Preferred
Accounting - Preferred
Auditing - Preferred
Expense Reports - Preferred
Operational Excellence - Preferred
Performance Review - Preferred

Responsibilities

Responsible for leading the Human Capital Management Inside Sales team.
Manages the achievement of corporate objectives and sales quotas within budgeted financial guidelines.
Recruits, interviews, and hires job applicants and conducts performance reviews, coaching, and mentors inside sales representatives to enhance their selling skills and ensure consistency to improve sales representative performance. Initiates, participates in and supervises ongoing training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.
Manage and supervise daily activities and KPIs of the inside sales team and direct sales staff to meet or exceed Paychex corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.
Identify potential management candidates and bring them to the attention of the Zone Manager – the ISM is accountable for the promotion path of their reps.
Projects create a positive image by representing the corporation to clients and the community.
Ensures accuracy of weekly activity reports, audits commission, and expense reports.
Fosters a culture of proactivity, resilience, and accountability.