Inside Sales Manager - Dublin, OH

Labcorp•Dublin, OH

1d•$80,000 - $90,000•Hybrid

About The Position

This is a unique opportunity to join the Sales team of a leading global life sciences company that advances patient health and powers clear, confident decisions through its diagnostics and drug development offerings. The Inside Sales Manager leads a staff of 7 employees and will be based in Dublin, OH. This position is hybrid (2 days remote (M/F)/3 days in-office (Tu/Wed/Th). Office location is Dublin, OH (Columbus area). Responsibilities include Managing, Training, Coaching and Mentoring the Inside Sales Representative (ISR) Team and Sales Support team, as well as other duties assigned by the head of Commercial Development

Requirements

Bachelor's Degree in Biology or Chemistry or Business
5 or more years of sales or account management experience
Proficient in Microsoft Office, LCLS, LCBS, CRM/Salesforce.com and able to learn other Labcorp databases
Ability to hold your sales team accountable for their metrics
Ability to drive sales initiatives and campaigns in an effective manner
Ability to implement and execute client support initiatives as assigned
Excellent communication skills; both written and verbal

Nice To Haves

2 or more years of experience managing and training a sales team

Responsibilities

Manage a team of 6 project analysts and 1 supervisor
Oversee various campaigns and initiatives to promote sales growth
Developing pipeline forecasts
Assist in hiring and training Inside Sales Executives and Inside Sales Reps to ensure they are successful
Ensure service levels are being maintained for assigned client base
Review the metrics of the inside sales executives on a regular basis
Address any performance related issues and provide corrective action as needed
Provide leadership with consistent updates for sales campaign results
Address any client related issues in a timely and efficient manner
Conduct outbound calls to existing and prospective clients when needed
Facilitate a partnership with the field sales teams to promote sales growth
Maintain high relationships with key accounts and developing account management plan as appropriate
Act as an interface between the sales teams and lab operations
Oversee sales operations, optimize workflows, and remove barriers to enhance efficiency.
Analyze accounts to identify retention strategies and revenue growth opportunities.
Support cross-functional coordination to enhance client engagement and onboarding.
Drive process improvements and best practices while maintaining a competitive edge in the healthcare landscape.
Managing, Training, Coaching and Mentoring the Inside Sales Representative (ISR) Team and Sales Support team, as well as other duties assigned by the head of Commercial Development